─ General support
Product questions, onboarding, bugs.
League setup, RSVPs, rosters, payments, or anything that isn't working the way you expect. Include your group name and a screenshot if you can — it helps us move faster.
SupportWe read every message
How can we help?
Running a league shouldn't mean chasing us for answers. Email our team for anything you can't solve in the app — or start with the resources below. Real humans. No ticket maze.
Typical response time: one business day.
Get in touch.
Pick the right inbox─ Billing & subscriptions
Trials, plans, refunds, invoices.
Questions about your trial, subscription, or a charge on your card. We can adjust billing, walk you through checkout, or help with a refund request.
─ Security & privacy
Data rights, disclosures, account deletion.
For security vulnerabilities, privacy requests, or account deletion. See our security overview for encryption, retention, and sub-processor details.
Start here.
Self-service resourcesPricing & billing
Free trial, plans, refunds, and cancellation.
Open →Security overview
How we store, encrypt, and handle your data.
Open →Integrations
Stripe, email, SMS, calendar feeds, and CSV import.
Open →Privacy Policy
What we collect, how we use it, and your rights.
Open →Terms of Service
Platform rules, SMS terms, and liability.
Open →Log in to your account
Access the admin dashboard or player portal.
Open →Common questions.
- Q.01
- We aim to reply within one business day — usually sooner. Urgent game-day issues get priority. We're a small team, so if you don't hear back within 48 hours, send a follow-up.
- Q.02
- Ask them to check spam and promotions folders first. Confirm their email address on the roster is correct. If it still doesn't arrive, email us with the player's address and the event date — we can trace delivery from our side.
- Q.03
- On the login page, use "Forgot password" and enter your account email. You'll receive a reset link within a few minutes. Magic-link login works too — no password required.
- Q.04
- Cancel anytime from your account billing settings, or email us and we'll handle it. Your account moves to read-only at the end of the billing period — your data stays exportable.
- Q.05
- Yes. League admins can export player rosters and payment ledgers as CSV from the admin dashboard. Need a full account export? Email us — we're building a self-serve option.
- Q.06
- Not yet — we're building a searchable help center and an in-app support agent. For now, this page, our pricing FAQ, and email are the fastest paths to an answer.
How fast will you respond?
A player didn't receive an RSVP or reminder email.
How do I reset my password?
How do I cancel my subscription?
Can I export my roster or payment history?
Is there a help center or docs site?
── Still stuck?
Email us. We'll figure it out.
Tell us what you're trying to do and what happened instead. Screenshots and your group name help. A searchable help center and in-app support agent are on the way — for now, we answer every message ourselves.